ISG to Review Human Capital Management Platforms


STAMFORD, Conn.–(BUSINESS WIRE)–Information Services Group (ISG) (Nasdaq:III), a leading global technology research and advisory firm, has launched a research study examining human capital management (HCM) platforms that companies use to optimize the human side of their business in order to be competitive. advantage.

The results of the study will be published in a comprehensive ISG Provider Lens™ report, titled HCM Technology Platforms 2022, scheduled for release in December. The report will cover companies offering technology solutions for HCM core functions, talent management and recruitment.

Enterprise Buyers will be able to use the information in the report to assess their current vendor relationships, potential new engagements, and available offers, while ISG Advisors will use this information to recommend vendors to the Enterprise’s Buyer customers. .

With today’s tight market for skilled resources and changing job expectations, human capital management is increasingly critical to achieving strategic goals and competitive advantage. HCM technology solutions can help organizations become more agile, train or retrain employees, and deliver a superior employee experience. They can also maximize labor productivity, which is typically the largest cost component of an operating budget.

“Companies need effective people management more than ever,” said Jan Erik Aase, Partner and Global Leader, ISG Provider Lens Research. “HCM technology platforms support people managers’ decisions to attract and retain great employees, resulting in meaningful value creation.”

ISG distributed surveys to approximately 50 HCM platform vendors. Working in conjunction with ISG’s global advisors, the research team will produce three quadrants representing the digital services and products the typical business purchases, based on ISG’s experience working with its clients. The three quadrants are:

  • Core HCM Technology Plus Talent Management — Large Marketevaluating SaaS solution providers to automate and enable critical HR functions, such as payroll, benefits administration and workforce management, for large enterprises.
  • Core HCM Technology Plus Talent Management — Midmarket, Evaluate appropriate SaaS platform vendors to automate and enable core HR functions in midsize businesses, including payroll, benefits administration, and workforce management.
  • Best Recruiting Technology, covering SaaS solution providers that primarily or solely offer technology to automate and enable aspects of the recruiting or talent acquisition process. These vendors can provide solutions on a multi-country or multi-region basis that are easily adaptable to a region’s compliance needs.

A report produced from the study will cover the global HCM Technology Platform market and examine available products and services. ISG analysts Saskia Goods, Stacey Cadigan, Steve Goldberg and Akshay S Hiremath will write the report.

An archetype report will also be released as part of this study. This report, unique to ISG, is the study of typical buyer types of HCM services as observed by ISG advisors.

A list of identified suppliers and vendors and further details of the study are available in this digital brochure. Companies that are not listed as HCM technology providers can contact ISG and ask to be included in the study.

All ISG Provider Lens™ 2022 assessments now feature new and expanded customer experience (CX) data that measures the actual business experience with specific provider services and solutions, based on CX research continues from ISG. Business customers wishing to share their experience on a specific vendor or supplier are encouraged to register here to receive a personalized survey URL. Participants will receive a copy of this report in exchange for their comments.

About ISG Provider Lens™ Research

The ISG Provider Lens™ Quadrant research series is the only service provider assessment of its kind to combine data-driven empirical research and market analysis with the consulting team’s real-world experience and insights. world of ISG. Companies will find a wealth of detailed data and market analysis to help them select appropriate sourcing partners, while ISG advisors will use the reports to validate their own market knowledge and make recommendations to client companies. from ISG. The search currently covers providers offering their services worldwide, across Europe, as well as in the US, Canada, Brazil, UK, France, Benelux, Germany, Switzerland , Nordics, Australia and Singapore/Malaysia, with additional markets to be added. in the future. For more information on the ISG Provider Lens research, please visit this webpage.

A complementary research series, the ISG Provider Lens Archetype Reports, offers a one-of-a-kind assessment of providers from the perspective of specific buyer types.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a global leader in technology research and consulting. A trusted business partner to more than 800 customers, including more than 75 of the world’s 100 largest enterprises, ISG is committed to helping enterprises, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The company specializes in digital transformation services, including automation, cloud, and data analytics; procurement advice; governance and risk management managed services; network operator services; design of strategy and operations; change management; market intelligence and technology research and analysis. Founded in 2006 and headquartered in Stamford, Connecticut, ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries – a global team known for its innovative thinking, market influence, deep expertise in industry and technology and its world-class expertise. research and analysis capabilities based on the most comprehensive market data in the industry. For more information, visit


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